FAQ

How can I buy lift tickets online?

To charge an existing keycard you need the number on your keycard. If you don`t have a keycard buy it online and pick it up at the ticket office
You simply log in and pay with your credit card. Next time you buy you also avoid to register you personal data, keycard numbers and your credit card data

May I buy severeral lift tickes in one transaction?

Yes you can easily buy the ticket for your children, family or friends in one single transaction.

We will store your information and connect your various tickets into one single user account. Your ticket and associated family and friends can easily be administered. Next time you want to buy a ticket there will be no need register keycard numbers and names.

What about kids?

A child (born after 30/04/2016) accompanied by a parent who purchases a multi-day ski pass at full list price, receives a free card equivalent (for duration and period) to that of the parent. Offer valid throughout the winter season. The proportion is always 1 to 1 (1 paying adult entitles you to 1 free child).
To purchase an unaccompanied ski pass, you can access the correct price range by selecting the "child" category.
NB: during the final phase of the purchase, on the credit card payment page, the free tickets will not be listed in the summary. They will however be issued.

Receipt And Confirmation?

The system will send an e-mail confirmation to the address used for registration which contains information relating to the purchase.

Do the ski passes include an insurance?

During the purchase process you can choose whether to buy, together with the ski passes, also the insurance at the additional price of € 3.50 per day per person. The guarantees offered range from civil liability for damage unintentionally caused to persons or things, a refund for medical first aid/emergency intervention, ski pass refund or a refund for ski lessons not used as a result of an injury that causes the insured party to return home with a driver. For more information [INFO]

Is there any type of refund?

According to article 59, lett. n) of the Consumer Code, in the case of online purchase of ski passes there is no right of withdrawal provided for by art. 52 of the Consumer Code.